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Phoenix Corrosion Control is a specialist provider of abrasive blasting and protective coating applications. Our top management and staff are committed to providing high quality services that meet and exceed our customer's expectations.

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Quality objectives

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The top management and staff at Phoenix Corrosion Control are committed and will strive to:

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• provide an exceptionally high-quality level of products and services to our customers;

• manage our processes to maximise efficiency and productivity, and  

• follow up on services and products provided, to ensure customer satisfaction is maintained at a high level.

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As part of our systems and processes we will:

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• train, educate and communicate with employees, contractors and other relevant interested parties in regard to this policy and quality expectations where necessary;

• ensure that this policy is retained as documented information, and available to interested parties;

• define and meet objectives, by documenting and monitoring measurable quality targets;

• comply to statutory, regulatory and other requirements;

• apply a plan, do, check, act methodology to our quality management system;

• continually monitor and improve our quality performance and the effectiveness of our quality management system;

• apply risk-based thinking within our systems, operations and processes;

• conduct audits to verify core processes are effectively managed within the organisation as part of our continual improvement process;

• ensure our quality management system is conformant and certified to ISO 9001:2015, and

• review this policy annually.